/* ═══════════════════════════════════════════════════════════════
   TRATOK SUPPORT — Design System
   Aligned with Tratok Design System v2.0 (tratok.info / Hospitality
   / Bug Bounty). Dark canvas, ember + teal accents.
   ═══════════════════════════════════════════════════════════════ */

@import url('https://fonts.googleapis.com/css2?family=Sora:wght@300;400;500;600;700;800&family=DM+Sans:ital,opsz,wght@0,9..40,300;0,9..40,400;0,9..40,500;0,9..40,600;1,9..40,400&family=JetBrains+Mono:wght@400;500;600&display=swap');

:root {
    /* ─── Primary Palette ─── */
    --ember: #E85D3A;
    --ember-glow: #FF7B5C;
    --ember-deep: #C43D1E;
    --teal: #2ECDA7;
    --teal-glow: #5BFFCF;
    --teal-deep: #1A9B7A;
    --amber: #F5A623;
    --amber-glow: #FFD076;
    --violet: #8B5CF6;
    --violet-glow: #A78BFA;
    --gold: #D4AF37;
    --gold-glow: #F5D888;

    /* ─── Dark Canvas ─── */
    --void: #0B0E17;
    --abyss: #111827;
    --slate: #1E293B;
    --surface: #243044;
    --surface-hover: #2D3B52;
    --surface-elevated: #2F3D57;

    /* ─── Text ─── */
    --white: #FFFFFF;
    --snow: #F1F5F9;
    --mist: #94A3B8;
    --ghost: #64748B;
    --faint: rgba(255, 255, 255, 0.06);

    /* ─── Glass ─── */
    --glass: rgba(255, 255, 255, 0.04);
    --glass-border: rgba(255, 255, 255, 0.08);
    --glass-hover: rgba(255, 255, 255, 0.08);
    --glass-active: rgba(255, 255, 255, 0.12);
    --glass-strong: rgba(255, 255, 255, 0.12);

    /* ─── Feedback ─── */
    --success: #22C55E;
    --warning: #EAB308;
    --danger: #EF4444;
    --info: #3B82F6;

    /* ─── Severity ─── */
    --sev-critical: #FF4D6D;
    --sev-high: #EF4444;
    --sev-medium: #F59E0B;
    --sev-low: #3B82F6;
    --sev-info: #94A3B8;

    /* ─── Elevation ─── */
    --shadow-sm: 0 1px 2px rgba(0,0,0,0.3);
    --shadow-md: 0 4px 12px rgba(0,0,0,0.4);
    --shadow-lg: 0 8px 30px rgba(0,0,0,0.5);
    --shadow-xl: 0 20px 60px rgba(0,0,0,0.6);
    --shadow-ember: 0 4px 20px rgba(232, 93, 58, 0.25);
    --shadow-teal: 0 4px 20px rgba(46, 205, 167, 0.2);

    /* ─── Radii ─── */
    --radius-sm: 8px;
    --radius-md: 12px;
    --radius-lg: 16px;
    --radius-xl: 24px;
    --radius-2xl: 32px;
    --radius-full: 9999px;

    /* ─── Motion ─── */
    --ease-out: cubic-bezier(0.16, 1, 0.3, 1);
    --ease-spring: cubic-bezier(0.34, 1.56, 0.64, 1);
    --duration-fast: 0.15s;
    --duration: 0.3s;
    --duration-slow: 0.5s;

    /* ─── Layout ─── */
    --header-h: 72px;
    --container-max: 1200px;
    --container-narrow: 880px;
    --safe-top: env(safe-area-inset-top);
    --safe-bottom: env(safe-area-inset-bottom);
}

/* ═══════════════════════════════════════════════════════════════
   RESET & BASE
   ═══════════════════════════════════════════════════════════════ */
*, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }

html {
    height: 100%;
    scroll-behavior: smooth;
    -webkit-text-size-adjust: 100%;
    scroll-padding-top: calc(var(--header-h) + 24px);
}

body {
    font-family: 'DM Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
    background: var(--void);
    color: var(--snow);
    line-height: 1.65;
    min-height: 100vh;
    overflow-x: hidden;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    padding-top: var(--safe-top);
    padding-bottom: var(--safe-bottom);
    display: flex;
    flex-direction: column;
}

/* Ambient grain texture */
body::before {
    content: '';
    position: fixed;
    inset: 0;
    background-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='noise'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23noise)' opacity='0.025'/%3E%3C/svg%3E");
    pointer-events: none;
    z-index: 0;
}

/* Ambient gradient orbs */
body::after {
    content: '';
    position: fixed;
    inset: 0;
    background:
        radial-gradient(800px circle at 10% -10%, rgba(232, 93, 58, 0.12), transparent 50%),
        radial-gradient(800px circle at 90% 110%, rgba(46, 205, 167, 0.10), transparent 50%),
        radial-gradient(600px circle at 50% 50%, rgba(139, 92, 246, 0.05), transparent 50%);
    pointer-events: none;
    z-index: 0;
}

body > * { position: relative; z-index: 1; }

img, svg, video { max-width: 100%; display: block; }

::selection { background: var(--ember); color: var(--white); }

/* ═══════════════════════════════════════════════════════════════
   TYPOGRAPHY
   ═══════════════════════════════════════════════════════════════ */
h1, h2, h3, h4, h5, h6 {
    font-family: 'Sora', sans-serif;
    font-weight: 700;
    line-height: 1.2;
    color: var(--white);
    letter-spacing: -0.02em;
}

h1 { font-size: clamp(2rem, 5vw, 3.25rem); font-weight: 800; }
h2 { font-size: clamp(1.6rem, 4vw, 2.25rem); }
h3 { font-size: clamp(1.15rem, 2.5vw, 1.4rem); }
h4 { font-size: 1.05rem; }
h5 { font-size: 0.95rem; }
h6 { font-size: 0.85rem; }

p { color: var(--mist); }
p + p { margin-top: 1em; }

a {
    color: var(--teal);
    text-decoration: none;
    transition: color var(--duration) var(--ease-out);
}
a:hover { color: var(--teal-glow); }

code, pre, .mono, .font-mono {
    font-family: 'JetBrains Mono', 'SF Mono', Consolas, monospace;
}

code {
    font-size: 0.875em;
    padding: 0.15em 0.4em;
    background: var(--glass);
    border: 1px solid var(--glass-border);
    border-radius: 6px;
    color: var(--amber-glow);
}

.text-gradient {
    background: linear-gradient(135deg, var(--ember-glow), var(--amber));
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}

.text-gradient-teal {
    background: linear-gradient(135deg, var(--teal-glow), var(--teal));
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}

.text-gradient-gold {
    background: linear-gradient(135deg, var(--gold-glow), var(--amber));
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}

.text-white   { color: var(--white) !important; }
.text-snow    { color: var(--snow); }
.text-mist    { color: var(--mist); }
.text-dim     { color: var(--mist); }
.text-muted   { color: var(--ghost); }
.text-teal    { color: var(--teal); }
.text-gold    { color: var(--gold-glow); }
.text-amber   { color: var(--amber-glow); }
.text-success { color: var(--success); }
.text-danger  { color: var(--danger); }

.eyebrow {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    font-family: 'Sora', sans-serif;
    font-size: 0.75rem;
    font-weight: 600;
    letter-spacing: 0.15em;
    text-transform: uppercase;
    color: var(--teal);
    padding: 6px 14px;
    background: rgba(46, 205, 167, 0.08);
    border: 1px solid rgba(46, 205, 167, 0.2);
    border-radius: var(--radius-full);
}

.eyebrow::before {
    content: '';
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: var(--teal);
    box-shadow: 0 0 8px var(--teal-glow);
    animation: pulse 2s infinite;
}

@keyframes pulse {
    0%, 100% { opacity: 1; transform: scale(1); }
    50% { opacity: 0.6; transform: scale(1.2); }
}

/* ═══════════════════════════════════════════════════════════════
   LAYOUT
   ═══════════════════════════════════════════════════════════════ */
.container, .wrap {
    width: 100%;
    max-width: var(--container-max);
    margin: 0 auto;
    padding: 0 24px;
}

.container-narrow { max-width: var(--container-narrow); margin: 0 auto; padding: 0 24px; }

.section { padding: 96px 0; }
.section-sm { padding: 56px 0; }
.section-lg { padding: 128px 0; }

@media (max-width: 768px) {
    .section    { padding: 64px 0; }
    .section-lg { padding: 80px 0; }
}

.page-body {
    flex: 1 0 auto;
    width: 100%;
    max-width: var(--container-max);
    margin: 0 auto;
    padding: 40px 24px 64px;
}

.page-header { margin-bottom: 32px; }
.page-header h1 { margin-bottom: 6px; }
.page-header p { color: var(--mist); font-size: 1rem; margin: 0; }

.section-header { text-align: center; margin-bottom: 48px; }
.section-header h2 { margin-bottom: 12px; }
.section-header p { color: var(--mist); font-size: 1.05rem; max-width: 600px; margin: 0 auto; }

.grid { display: grid; gap: 24px; }
.grid-2 { grid-template-columns: repeat(2, 1fr); }
.grid-3 { grid-template-columns: repeat(3, 1fr); }
.grid-4 { grid-template-columns: repeat(4, 1fr); }

@media (max-width: 968px) {
    .grid-3, .grid-4 { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 640px) {
    .grid-2, .grid-3, .grid-4 { grid-template-columns: 1fr; }
}

/* ═══════════════════════════════════════════════════════════════
   HEADER
   ═══════════════════════════════════════════════════════════════ */
.site-header {
    position: sticky;
    top: 0;
    /* Higher than .nav-backdrop (200) so the mobile drawer renders above
       the backdrop instead of getting buried under it. */
    z-index: 300;
    height: var(--header-h);
    border-bottom: 1px solid var(--glass-border);
    transition: border-color var(--duration) var(--ease-out);
    flex-shrink: 0;
    /* CRITICAL: do NOT put `backdrop-filter`, `transform`, `filter`, or
       `will-change: transform` on this element. Any of those would turn
       .site-header into a containing block for `position: fixed`
       descendants — which would trap the mobile nav drawer inside the
       72px-tall header rectangle. The blur effect lives on ::before
       below precisely so the header itself stays "transparent" to fixed
       positioning. */
}
.site-header::before {
    content: '';
    position: absolute;
    inset: 0;
    background: rgba(11, 14, 23, 0.7);
    backdrop-filter: blur(20px) saturate(180%);
    -webkit-backdrop-filter: blur(20px) saturate(180%);
    transition: background var(--duration) var(--ease-out);
    pointer-events: none;
    z-index: -1;
}
.site-header.scrolled::before {
    background: rgba(11, 14, 23, 0.92);
}
.site-header.scrolled {
    border-bottom-color: var(--glass-strong);
}

.header-inner {
    display: flex;
    align-items: center;
    justify-content: space-between;
    height: 100%;
    max-width: var(--container-max);
    margin: 0 auto;
    padding: 0 24px;
    gap: 24px;
}

.brand {
    display: flex;
    align-items: center;
    gap: 10px;
    font-family: 'Sora', sans-serif;
    font-weight: 700;
    font-size: 1.15rem;
    color: var(--white);
    letter-spacing: -0.01em;
    flex-shrink: 0;
}
.brand:hover { color: var(--white); }

.brand-mark {
    width: 38px;
    height: 38px;
    display: grid;
    place-items: center;
    flex-shrink: 0;
}
.brand-mark img {
    width: 100%;
    height: 100%;
    object-fit: contain;
    filter: drop-shadow(0 2px 4px rgba(0, 0, 0, 0.35));
}

.brand-name { display: inline; }

.brand-tag {
    font-family: 'Sora', sans-serif;
    font-size: 0.65rem;
    font-weight: 600;
    color: var(--teal);
    background: rgba(46, 205, 167, 0.12);
    padding: 3px 9px;
    border-radius: var(--radius-full);
    letter-spacing: 0.1em;
    text-transform: uppercase;
}

.nav {
    display: flex;
    align-items: center;
    gap: 4px;
    flex: 1;
    justify-content: center;
}

.nav-link {
    position: relative;
    padding: 10px 14px;
    font-family: 'Sora', sans-serif;
    font-weight: 500;
    font-size: 0.9rem;
    color: var(--mist);
    border-radius: var(--radius-sm);
    transition: all var(--duration) var(--ease-out);
    white-space: nowrap;
}
.nav-link:hover { color: var(--white); background: var(--glass); }
.nav-link.active { color: var(--white); background: var(--glass); }
.nav-link.active::after {
    content: '';
    position: absolute;
    bottom: -1px;
    left: 14px;
    right: 14px;
    height: 2px;
    background: linear-gradient(90deg, var(--ember), var(--amber));
    border-radius: 2px;
}

.header-actions {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-shrink: 0;
}

.nav-toggle {
    display: none;
    width: 42px;
    height: 42px;
    border: 1px solid var(--glass-border);
    background: var(--glass);
    border-radius: var(--radius-sm);
    color: var(--white);
    cursor: pointer;
    align-items: center;
    justify-content: center;
    transition: all var(--duration) var(--ease-out);
}
.nav-toggle:hover { background: var(--glass-hover); border-color: var(--glass-strong); }
.nav-toggle svg { width: 20px; height: 20px; }

.nav-backdrop {
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,0.5);
    backdrop-filter: blur(4px);
    z-index: 200;
    opacity: 0;
    visibility: hidden;
    transition: opacity var(--duration) var(--ease-out), visibility var(--duration) var(--ease-out);
}
.nav-backdrop.show { opacity: 1; visibility: visible; }

@media (max-width: 968px) {
    .header-inner { gap: 12px; }
    .brand-name { display: none; }
    .nav {
        position: fixed;
        top: var(--header-h);
        right: 0;
        bottom: 0;
        width: min(320px, 85vw);
        background: var(--abyss);
        border-left: 1px solid var(--glass-border);
        flex-direction: column;
        align-items: stretch;
        justify-content: flex-start;
        gap: 4px;
        padding: 24px;
        transform: translateX(100%);
        transition: transform var(--duration) var(--ease-out);
        overflow-y: auto;
        z-index: 201;
        box-shadow: -12px 0 40px rgba(0, 0, 0, 0.4);
    }
    [dir="rtl"] .nav {
        right: auto;
        left: 0;
        border-left: none;
        border-right: 1px solid var(--glass-border);
        transform: translateX(-100%);
        box-shadow: 12px 0 40px rgba(0, 0, 0, 0.4);
    }
    .nav.open { transform: translateX(0); }
    .nav-link { padding: 14px 18px; font-size: 1rem; }
    .nav-link.active::after { display: none; }
    .nav-toggle { display: inline-flex; }
}

@media (max-width: 480px) {
    .header-actions .btn { display: none; }
}

/* ═══════════════════════════════════════════════════════════════
   LANGUAGE SWITCHER
   ═══════════════════════════════════════════════════════════════ */
.lang-switcher { position: relative; }
.lang-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 12px;
    background: var(--glass);
    border: 1px solid var(--glass-border);
    color: var(--snow);
    font-family: 'Sora', sans-serif;
    font-size: 0.8rem;
    font-weight: 600;
    border-radius: var(--radius-sm);
    cursor: pointer;
    transition: all var(--duration) var(--ease-out);
}
.lang-btn:hover { background: var(--glass-hover); border-color: var(--glass-strong); color: var(--white); }
.lang-btn svg { transition: transform var(--duration) var(--ease-out); }
.lang-btn[aria-expanded="true"] svg { transform: rotate(180deg); }

.lang-menu {
    position: absolute;
    top: calc(100% + 6px);
    right: 0;
    min-width: 200px;
    max-height: 360px;
    overflow-y: auto;
    background: var(--abyss);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-md);
    padding: 6px;
    box-shadow: var(--shadow-lg);
    opacity: 0;
    visibility: hidden;
    transform: translateY(-8px);
    transition: all var(--duration) var(--ease-out);
    z-index: 200;
}
[dir="rtl"] .lang-menu { right: auto; left: 0; }
.lang-menu.open {
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.lang-option {
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    padding: 9px 12px;
    background: none;
    border: none;
    color: var(--snow);
    font-size: 0.875rem;
    font-family: 'DM Sans', sans-serif;
    text-align: start;
    cursor: pointer;
    border-radius: var(--radius-sm);
    transition: background var(--duration-fast) var(--ease-out);
}
.lang-option:hover { background: var(--glass-hover); color: var(--white); }
.lang-option.active { background: rgba(46, 205, 167, 0.12); color: var(--teal); }
.lang-flag { font-size: 1rem; flex-shrink: 0; }
.lang-name { flex: 1; }

/* ═══════════════════════════════════════════════════════════════
   BUTTONS
   ═══════════════════════════════════════════════════════════════ */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 12px 22px;
    font-family: 'Sora', sans-serif;
    font-size: 0.9rem;
    font-weight: 600;
    border-radius: var(--radius-sm);
    border: 1px solid transparent;
    cursor: pointer;
    transition: all var(--duration) var(--ease-out);
    white-space: nowrap;
    position: relative;
    overflow: hidden;
    text-decoration: none;
    line-height: 1.2;
}
.btn:disabled { opacity: 0.5; cursor: not-allowed; }
.btn svg { width: 16px; height: 16px; }

.btn-primary {
    background: linear-gradient(135deg, var(--ember), var(--ember-deep));
    color: var(--white);
    box-shadow: var(--shadow-ember);
}
.btn-primary:hover:not(:disabled) {
    color: var(--white);
    transform: translateY(-2px);
    box-shadow: 0 8px 30px rgba(232, 93, 58, 0.4);
}

.btn-secondary {
    background: linear-gradient(135deg, var(--teal), var(--teal-deep));
    color: var(--white);
    box-shadow: var(--shadow-teal);
}
.btn-secondary:hover:not(:disabled) {
    color: var(--white);
    transform: translateY(-2px);
    box-shadow: 0 8px 30px rgba(46, 205, 167, 0.4);
}

.btn-success {
    background: linear-gradient(135deg, var(--success), #16A34A);
    color: var(--white);
    box-shadow: 0 4px 20px rgba(34, 197, 94, 0.25);
}
.btn-success:hover:not(:disabled) {
    color: var(--white);
    transform: translateY(-2px);
    box-shadow: 0 8px 30px rgba(34, 197, 94, 0.4);
}

.btn-ghost {
    background: var(--glass);
    color: var(--snow);
    border-color: var(--glass-border);
}
.btn-ghost:hover:not(:disabled) {
    background: var(--glass-hover);
    border-color: var(--glass-strong);
    color: var(--white);
}

.btn-lg { padding: 16px 28px; font-size: 1rem; }
.btn-sm { padding: 8px 14px; font-size: 0.8rem; }
.btn-block { width: 100%; }

/* ═══════════════════════════════════════════════════════════════
   CARDS
   ═══════════════════════════════════════════════════════════════ */
.card {
    background: var(--glass);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-lg);
    transition: border-color var(--duration) var(--ease-out), background var(--duration) var(--ease-out);
    position: relative;
    overflow: hidden;
    margin-bottom: 24px;
}
.card-hover:hover {
    background: var(--glass-hover);
    border-color: var(--glass-strong);
    transform: translateY(-4px);
    box-shadow: var(--shadow-lg);
}

.card-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 20px 26px;
    border-bottom: 1px solid var(--glass-border);
    gap: 16px;
}
.card-header h3, .card-header h2 { margin: 0; font-size: 1.1rem; }

.card-body { padding: 26px; }
.card-body.flush { padding: 0; }
.card-footer {
    padding: 18px 26px;
    border-top: 1px solid var(--glass-border);
    display: flex;
    justify-content: flex-end;
    gap: 12px;
}

.card-accent-ember,
.card-accent-teal,
.card-accent-amber,
.card-accent-violet {
    position: relative;
}
.card-accent-ember::before,
.card-accent-teal::before,
.card-accent-amber::before,
.card-accent-violet::before {
    content: '';
    position: absolute;
    top: 0;
    inset-inline: 0;
    height: 3px;
    opacity: 0.85;
}
.card-accent-ember::before  { background: linear-gradient(90deg, var(--ember), var(--amber)); }
.card-accent-teal::before   { background: linear-gradient(90deg, var(--teal), var(--teal-glow)); }
.card-accent-amber::before  { background: linear-gradient(90deg, var(--amber), var(--amber-glow)); }
.card-accent-violet::before { background: linear-gradient(90deg, var(--violet), var(--violet-glow)); }

/* ═══════════════════════════════════════════════════════════════
   HERO (landing)
   ═══════════════════════════════════════════════════════════════ */
.hero {
    position: relative;
    text-align: center;
    padding: 96px 24px 72px;
    overflow: hidden;
}
.hero h1 { margin: 18px auto; max-width: 780px; }
.hero h1 br { display: none; }
@media (min-width: 720px) { .hero h1 br { display: inline; } }
.hero-lede {
    color: var(--mist);
    max-width: 640px;
    margin: 0 auto 32px;
    font-size: clamp(1rem, 2vw, 1.125rem);
    line-height: 1.7;
}
.hero-actions {
    display: flex;
    gap: 14px;
    justify-content: center;
    flex-wrap: wrap;
    margin-bottom: 48px;
}

.hero-glow {
    position: absolute;
    inset: 0;
    pointer-events: none;
    z-index: -1;
    background:
        radial-gradient(600px circle at 20% 20%, rgba(232, 93, 58, 0.18), transparent 60%),
        radial-gradient(600px circle at 80% 80%, rgba(46, 205, 167, 0.14), transparent 60%);
}

@media (max-width: 640px) {
    .hero { padding: 56px 20px 48px; }
    .hero-actions .btn { flex: 1; min-width: 0; }
}

/* ═══════════════════════════════════════════════════════════════
   STATS
   ═══════════════════════════════════════════════════════════════ */
.stats-strip {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
    max-width: 720px;
    margin: 0 auto;
}
.stat-item {
    background: var(--glass);
    border: 1px solid var(--glass-border);
    text-align: center;
    padding: 22px 18px;
    border-radius: var(--radius-md);
    transition: all var(--duration) var(--ease-out);
}
.stat-item:hover {
    background: var(--glass-hover);
    border-color: var(--glass-strong);
    transform: translateY(-2px);
}
.stat-val {
    font-family: 'Sora', sans-serif;
    font-size: clamp(1.5rem, 3vw, 1.85rem);
    font-weight: 800;
    color: var(--white);
    line-height: 1;
    margin-bottom: 6px;
}
.stat-lbl {
    font-family: 'Sora', sans-serif;
    font-size: 0.7rem;
    color: var(--mist);
    text-transform: uppercase;
    letter-spacing: 0.12em;
    font-weight: 600;
}

.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 16px;
    margin-bottom: 32px;
}
.stat-card {
    background: var(--glass);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-md);
    padding: 22px 22px 20px;
    transition: all var(--duration) var(--ease-out);
    position: relative;
    overflow: hidden;
}
.stat-card::after {
    content: '';
    position: absolute;
    top: 0;
    inset-inline: 0;
    height: 2px;
    background: linear-gradient(90deg, var(--ember), var(--amber));
    opacity: 0.5;
}
.stat-card:hover {
    background: var(--glass-hover);
    border-color: var(--glass-strong);
    transform: translateY(-2px);
}
.stat-card .stat-lbl { margin-bottom: 12px; }
.stat-card .stat-val { font-size: clamp(1.5rem, 3vw, 1.9rem); }

/* ═══════════════════════════════════════════════════════════════
   PANELS (landing-page section switcher)
   ═══════════════════════════════════════════════════════════════ */
.panel { display: none; animation: panelIn 0.4s var(--ease-out); }
.panel.active { display: block; }
@keyframes panelIn {
    from { opacity: 0; transform: translateY(12px); }
    to   { opacity: 1; transform: translateY(0); }
}

/* ═══════════════════════════════════════════════════════════════
   STEPS
   ═══════════════════════════════════════════════════════════════ */
.steps {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
    gap: 20px;
    max-width: 960px;
    margin: 0 auto;
}
.step {
    background: var(--glass);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-lg);
    padding: 32px 26px;
    text-align: center;
    transition: all var(--duration) var(--ease-out);
    position: relative;
    overflow: hidden;
}
.step:hover {
    background: var(--glass-hover);
    border-color: rgba(232, 93, 58, 0.3);
    transform: translateY(-4px);
    box-shadow: var(--shadow-lg);
}
.step-num {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 52px;
    height: 52px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--ember), var(--ember-deep));
    color: var(--white);
    font-family: 'Sora', sans-serif;
    font-weight: 800;
    font-size: 1.1rem;
    margin-bottom: 18px;
    box-shadow: var(--shadow-ember);
}
.step h3 { font-size: 1.15rem; margin-bottom: 10px; }
.step p  { font-size: 0.95rem; }

/* ═══════════════════════════════════════════════════════════════
   REWARD TIERS
   ═══════════════════════════════════════════════════════════════ */
.tier-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 12px;
    max-width: 640px;
    margin: 0 auto;
}
.tier {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 18px 24px;
    background: var(--glass);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-md);
    transition: all var(--duration) var(--ease-out);
    border-inline-start: 3px solid transparent;
}
.tier:hover {
    background: var(--glass-hover);
    transform: translateX(4px);
}
[dir="rtl"] .tier:hover { transform: translateX(-4px); }
.tier-label {
    font-family: 'Sora', sans-serif;
    font-weight: 700;
    font-size: 1rem;
    letter-spacing: 0.02em;
}
.tier-range {
    font-family: 'JetBrains Mono', monospace;
    color: var(--snow);
    font-weight: 600;
    font-size: 0.95rem;
}
.tier.tier-critical { border-inline-start-color: var(--sev-critical); }
.tier.tier-critical .tier-label { color: var(--sev-critical); }
.tier.tier-high     { border-inline-start-color: var(--sev-high); }
.tier.tier-high .tier-label { color: var(--sev-high); }
.tier.tier-medium   { border-inline-start-color: var(--sev-medium); }
.tier.tier-medium .tier-label { color: var(--sev-medium); }
.tier.tier-low      { border-inline-start-color: var(--sev-low); }
.tier.tier-low .tier-label { color: var(--sev-low); }
.tier.tier-info     { border-inline-start-color: var(--sev-info); }
.tier.tier-info .tier-label { color: var(--sev-info); }

/* ═══════════════════════════════════════════════════════════════
   AUTH PAGE
   ═══════════════════════════════════════════════════════════════ */
.auth-page {
    flex: 1 0 auto;
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 56px 24px;
    min-height: calc(100vh - var(--header-h) - 200px);
}
.auth-wrap { width: 100%; max-width: 460px; }
.auth-divider {
    text-align: center;
    margin-top: 24px;
    color: var(--mist);
    font-size: 0.9rem;
}
.auth-divider a { color: var(--teal); font-weight: 500; }
.forgot-link {
    display: block;
    text-align: center;
    margin-top: 14px;
    font-size: 0.85rem;
    color: var(--mist);
}
.forgot-link:hover { color: var(--teal-glow); }

/* ═══════════════════════════════════════════════════════════════
   FORMS
   ═══════════════════════════════════════════════════════════════ */
.form-group { margin-bottom: 20px; }
.form-label {
    display: block;
    font-family: 'Sora', sans-serif;
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--snow);
    margin-bottom: 8px;
    letter-spacing: 0.02em;
}
.form-control {
    display: block;
    width: 100%;
    padding: 12px 16px;
    background: rgba(0,0,0,0.3);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-sm);
    color: var(--white);
    font-family: 'DM Sans', sans-serif;
    font-size: 0.95rem;
    line-height: 1.5;
    transition: border-color var(--duration) var(--ease-out), background var(--duration) var(--ease-out), box-shadow var(--duration) var(--ease-out);
}
.form-control::placeholder { color: var(--ghost); }
.form-control:focus {
    outline: none;
    border-color: var(--teal);
    background: rgba(0,0,0,0.45);
    box-shadow: 0 0 0 3px rgba(46, 205, 167, 0.18);
}
.form-control.is-valid {
    border-color: var(--success);
    background: rgba(34, 197, 94, 0.04);
}
.form-control.is-valid:focus {
    box-shadow: 0 0 0 3px rgba(34, 197, 94, 0.18);
}
.form-control.is-invalid {
    border-color: var(--danger);
    background: rgba(239, 68, 68, 0.04);
}
.form-control.is-invalid:focus {
    box-shadow: 0 0 0 3px rgba(239, 68, 68, 0.18);
}

textarea.form-control {
    min-height: 140px;
    resize: vertical;
    line-height: 1.6;
}

select.form-control {
    appearance: none;
    -webkit-appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%2394A3B8' stroke-width='2.5'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 16px center;
    padding-right: 40px;
}
[dir="rtl"] select.form-control { background-position: left 16px center; padding-right: 16px; padding-left: 40px; }

.field-feedback {
    margin-top: 6px;
    font-size: 0.8rem;
    line-height: 1.4;
    min-height: 0;
    transition: color var(--duration) var(--ease-out);
}
.field-feedback.error   { color: var(--danger); }
.field-feedback.success { color: var(--success); }

.form-hint {
    margin-top: 6px;
    font-size: 0.8rem;
    color: var(--ghost);
    line-height: 1.5;
}

/* ═══════════════════════════════════════════════════════════════
   ALERTS
   ═══════════════════════════════════════════════════════════════ */
.alert {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 14px 18px;
    border-radius: var(--radius-sm);
    border: 1px solid var(--glass-border);
    background: var(--glass);
    margin-bottom: 18px;
    font-size: 0.9rem;
    line-height: 1.55;
    color: var(--snow);
}
.alert-icon {
    flex-shrink: 0;
    width: 22px;
    height: 22px;
    display: grid;
    place-items: center;
    border-radius: 50%;
    font-size: 0.8rem;
    font-weight: 700;
    line-height: 1;
}
.alert-success {
    background: rgba(34, 197, 94, 0.08);
    border-color: rgba(34, 197, 94, 0.25);
    color: #BBF7D0;
}
.alert-success .alert-icon { background: var(--success); color: var(--white); }
.alert-error {
    background: rgba(239, 68, 68, 0.08);
    border-color: rgba(239, 68, 68, 0.25);
    color: #FECACA;
}
.alert-error .alert-icon { background: var(--danger); color: var(--white); }
.alert-warning {
    background: rgba(234, 179, 8, 0.08);
    border-color: rgba(234, 179, 8, 0.25);
    color: #FDE68A;
}
.alert-warning .alert-icon { background: var(--warning); color: var(--void); }
.alert-info {
    background: rgba(59, 130, 246, 0.08);
    border-color: rgba(59, 130, 246, 0.25);
    color: #BFDBFE;
}
.alert-info .alert-icon { background: var(--info); color: var(--white); }

.notice-card {
    background: rgba(245, 166, 35, 0.06);
    border: 1px solid rgba(245, 166, 35, 0.2);
    border-radius: var(--radius-md);
    padding: 16px 20px;
    margin-bottom: 22px;
    color: var(--snow);
}
.notice-card p { color: var(--snow); margin: 0 0 12px; font-size: 0.9rem; line-height: 1.55; }

/* ═══════════════════════════════════════════════════════════════
   BADGES
   ═══════════════════════════════════════════════════════════════ */
.badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 10px;
    border-radius: var(--radius-full);
    font-family: 'Sora', sans-serif;
    font-size: 0.72rem;
    font-weight: 600;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    line-height: 1.4;
    white-space: nowrap;
}
.badge-success  { background: rgba(34, 197, 94, 0.14);  color: #86EFAC; }
.badge-danger   { background: rgba(239, 68, 68, 0.14);  color: #FCA5A5; }
.badge-warning  { background: rgba(234, 179, 8, 0.14);  color: #FDE68A; }
.badge-info     { background: rgba(59, 130, 246, 0.14); color: #93C5FD; }
.badge-muted    { background: rgba(148, 163, 184, 0.14);color: #CBD5E1; }
.badge-critical { background: rgba(255, 77, 109, 0.18); color: #FFB4C2; border: 1px solid rgba(255, 77, 109, 0.3); }

/* ═══════════════════════════════════════════════════════════════
   TABLES
   ═══════════════════════════════════════════════════════════════ */
.table-wrap {
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
}
table {
    width: 100%;
    border-collapse: collapse;
    font-size: 0.9rem;
}
thead th {
    text-align: start;
    padding: 14px 18px;
    color: var(--mist);
    font-family: 'Sora', sans-serif;
    font-size: 0.72rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    background: rgba(255, 255, 255, 0.02);
    border-bottom: 1px solid var(--glass-border);
}
tbody td {
    padding: 14px 18px;
    border-bottom: 1px solid var(--glass-border);
    color: var(--snow);
    vertical-align: middle;
}
tbody tr:last-child td { border-bottom: none; }
tbody tr { transition: background var(--duration-fast) var(--ease-out); }
tbody tr:hover { background: rgba(255, 255, 255, 0.025); }

.ticket-id {
    font-family: 'JetBrains Mono', monospace;
    font-size: 0.82rem;
    font-weight: 600;
    color: var(--gold-glow);
}

/* ═══════════════════════════════════════════════════════════════
   EMPTY STATE
   ═══════════════════════════════════════════════════════════════ */
.empty-state {
    text-align: center;
    padding: 56px 32px;
    color: var(--mist);
}
.empty-icon {
    font-size: 48px;
    margin-bottom: 16px;
    opacity: 0.6;
}
.empty-state p {
    color: var(--mist);
    margin-bottom: 18px;
    font-size: 0.95rem;
}

/* ═══════════════════════════════════════════════════════════════
   BACK LINK
   ═══════════════════════════════════════════════════════════════ */
.back-link {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    color: var(--mist);
    font-family: 'Sora', sans-serif;
    font-size: 0.85rem;
    font-weight: 500;
    margin-bottom: 22px;
    transition: color var(--duration) var(--ease-out);
}
.back-link:hover { color: var(--white); }
.back-link::before {
    content: '←';
    transition: transform var(--duration) var(--ease-out);
}
[dir="rtl"] .back-link::before { content: '→'; }
.back-link:hover::before { transform: translateX(-3px); }
[dir="rtl"] .back-link:hover::before { transform: translateX(3px); }

/* ═══════════════════════════════════════════════════════════════
   INFO GRID (key/value display)
   ═══════════════════════════════════════════════════════════════ */
.info-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 18px;
    margin-bottom: 26px;
    padding-bottom: 26px;
    border-bottom: 1px solid var(--glass-border);
}
.info-item { min-width: 0; }
.info-label {
    font-family: 'Sora', sans-serif;
    font-size: 0.72rem;
    font-weight: 600;
    color: var(--mist);
    text-transform: uppercase;
    letter-spacing: 0.08em;
    margin-bottom: 6px;
}
.info-value {
    color: var(--white);
    font-size: 0.95rem;
    word-break: break-word;
}
.info-value.gold { color: var(--gold-glow); font-weight: 700; }

/* ═══════════════════════════════════════════════════════════════
   THREAD (conversation)
   ═══════════════════════════════════════════════════════════════ */
.thread { margin-top: 32px; }
.thread > h3 { margin-bottom: 18px; }
.thread-msg {
    background: var(--glass);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-md);
    padding: 18px 20px;
    margin-bottom: 14px;
    border-inline-start: 3px solid var(--mist);
}
.thread-msg.user  { border-inline-start-color: var(--teal); }
.thread-msg.staff { border-inline-start-color: var(--ember); }
.thread-meta {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 10px;
    margin-bottom: 10px;
    padding-bottom: 10px;
    border-bottom: 1px solid var(--glass-border);
}
.thread-author { color: var(--white); font-weight: 600; font-size: 0.9rem; }
.thread-date   { color: var(--ghost); font-size: 0.8rem; }
.thread-body   { color: var(--snow); font-size: 0.95rem; line-height: 1.65; white-space: pre-wrap; }

/* ═══════════════════════════════════════════════════════════════
   IMAGE GRID + LIGHTBOX
   ═══════════════════════════════════════════════════════════════ */
.img-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
    gap: 12px;
}
.img-thumb {
    aspect-ratio: 1 / 1;
    border-radius: var(--radius-md);
    overflow: hidden;
    background: var(--glass);
    border: 1px solid var(--glass-border);
    cursor: zoom-in;
    transition: transform var(--duration) var(--ease-out), border-color var(--duration) var(--ease-out);
}
.img-thumb:hover {
    transform: scale(1.02);
    border-color: var(--teal);
}
.img-thumb img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.lightbox {
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,0.92);
    backdrop-filter: blur(8px);
    z-index: 1000;
    display: grid;
    place-items: center;
    padding: 32px;
    cursor: zoom-out;
    animation: fadeIn 0.2s var(--ease-out);
}
.lightbox img {
    max-width: 100%;
    max-height: 100%;
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-xl);
}
@keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } }

/* ═══════════════════════════════════════════════════════════════
   FILE UPLOAD ZONE
   ═══════════════════════════════════════════════════════════════ */
.upload-zone {
    position: relative;
    background: var(--glass);
    border: 2px dashed var(--glass-border);
    border-radius: var(--radius-md);
    padding: 40px 24px;
    text-align: center;
    cursor: pointer;
    transition: all var(--duration) var(--ease-out);
}
.upload-zone:hover, .upload-zone.drag-over {
    border-color: var(--teal);
    background: rgba(46, 205, 167, 0.04);
}
.upload-zone input[type="file"] {
    position: absolute;
    inset: 0;
    opacity: 0;
    cursor: pointer;
}
.upload-icon { font-size: 36px; margin-bottom: 8px; opacity: 0.7; }
.upload-text { color: var(--snow); font-size: 0.95rem; line-height: 1.6; }
.upload-text strong { color: var(--teal); }

.upload-previews {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(110px, 1fr));
    gap: 10px;
    margin-top: 14px;
}
.upload-preview {
    aspect-ratio: 1 / 1;
    border-radius: var(--radius-sm);
    overflow: hidden;
    background: var(--glass);
    border: 1px solid var(--glass-border);
}
.upload-preview img { width: 100%; height: 100%; object-fit: cover; }

/* ═══════════════════════════════════════════════════════════════
   REGISTRATION (multi-step progress)
   ═══════════════════════════════════════════════════════════════ */
.reg-progress {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0;
    margin-bottom: 12px;
}
.reg-step {
    display: flex;
    align-items: center;
    flex: 1;
}
.reg-step:last-child { flex: 0; }
.reg-dot {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: var(--glass);
    border: 1px solid var(--glass-border);
    color: var(--mist);
    display: grid;
    place-items: center;
    font-family: 'Sora', sans-serif;
    font-weight: 700;
    font-size: 0.85rem;
    transition: all var(--duration) var(--ease-out);
    flex-shrink: 0;
}
.reg-line {
    flex: 1;
    height: 2px;
    background: var(--glass-border);
    transition: background var(--duration) var(--ease-out);
}
.reg-step.active .reg-dot {
    background: linear-gradient(135deg, var(--ember), var(--ember-deep));
    border-color: transparent;
    color: var(--white);
    box-shadow: var(--shadow-ember);
}
.reg-step.done .reg-dot {
    background: var(--teal);
    border-color: transparent;
    color: var(--void);
}
.reg-step.done .reg-dot::before { content: '✓'; }
.reg-step.done .reg-line { background: var(--teal); }

.reg-labels {
    display: flex;
    justify-content: space-between;
    margin-bottom: 22px;
}
.reg-labels span {
    flex: 1;
    text-align: center;
    font-family: 'Sora', sans-serif;
    font-size: 0.75rem;
    font-weight: 500;
    color: var(--ghost);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    transition: color var(--duration) var(--ease-out);
}
.reg-labels span:first-child { text-align: start; }
.reg-labels span:last-child  { text-align: end; }
.reg-labels span.active { color: var(--ember-glow); }
.reg-labels span.done   { color: var(--teal); }

.reg-panel { display: none; }
.reg-panel.active { display: block; animation: panelIn 0.3s var(--ease-out); }
.reg-panel h3 { font-size: 1.1rem; margin-bottom: 4px; color: var(--white); }
.reg-panel > p { color: var(--mist); font-size: 0.9rem; margin-bottom: 22px; }

/* ═══════════════════════════════════════════════════════════════
   SETTINGS GRID
   ═══════════════════════════════════════════════════════════════ */
.settings-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
    gap: 24px;
    margin-bottom: 24px;
}

/* ═══════════════════════════════════════════════════════════════
   ACTION GRID (staff-bug-view)
   ═══════════════════════════════════════════════════════════════ */
.action-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 20px;
    margin-top: 24px;
    margin-bottom: 8px;
}

/* ═══════════════════════════════════════════════════════════════
   FOOTER
   ═══════════════════════════════════════════════════════════════ */
.site-footer {
    flex-shrink: 0;
    margin-top: auto;
    background: rgba(11, 14, 23, 0.6);
    border-top: 1px solid var(--glass-border);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
}
.footer-inner {
    max-width: var(--container-max);
    margin: 0 auto;
    padding: 40px 24px 24px;
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    align-items: flex-start;
    gap: 32px;
}
.footer-brand {
    display: flex;
    align-items: center;
    gap: 14px;
}
.footer-brand-name {
    font-family: 'Sora', sans-serif;
    font-weight: 700;
    color: var(--white);
    font-size: 1rem;
    display: flex;
    align-items: center;
    gap: 8px;
}
.footer-tagline {
    color: var(--mist);
    font-size: 0.85rem;
    margin-top: 4px;
    max-width: 360px;
}
.footer-links {
    display: flex;
    flex-wrap: wrap;
    gap: 22px;
}
.footer-links a {
    color: var(--mist);
    font-family: 'Sora', sans-serif;
    font-size: 0.875rem;
    font-weight: 500;
    transition: color var(--duration) var(--ease-out);
}
.footer-links a:hover { color: var(--white); }
.footer-bottom {
    border-top: 1px solid var(--glass-border);
    text-align: center;
    padding: 16px 24px;
    color: var(--ghost);
    font-size: 0.8rem;
}

/* ═══════════════════════════════════════════════════════════════
   UTILITIES
   ═══════════════════════════════════════════════════════════════ */
.center-text { text-align: center; }
.flush       { padding: 0 !important; }
.mt-0  { margin-top: 0 !important; }
.mt-2  { margin-top: 8px; }
.mt-4  { margin-top: 16px; }
.mt-6  { margin-top: 24px; }
.mt-8  { margin-top: 32px; }
.mb-0  { margin-bottom: 0 !important; }
.mb-2  { margin-bottom: 8px; }
.mb-4  { margin-bottom: 16px; }
.mb-6  { margin-bottom: 24px; }
.mb-8  { margin-bottom: 32px; }
.gap-2 { gap: 8px; }
.gap-3 { gap: 12px; }
.flex-row { display: flex; flex-direction: row; align-items: center; gap: 10px; flex-wrap: wrap; }
.flex-between { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }

/* ═══════════════════════════════════════════════════════════════
   RTL ADJUSTMENTS
   ═══════════════════════════════════════════════════════════════ */
[dir="rtl"] {
    --ease-out: cubic-bezier(0.16, 1, 0.3, 1);
}
[dir="rtl"] .nav-link.active::after { background: linear-gradient(270deg, var(--ember), var(--amber)); }
[dir="rtl"] .footer-tagline { text-align: right; }
[dir="rtl"] .info-value.font-mono { direction: ltr; text-align: right; }

/* ═══════════════════════════════════════════════════════════════
   RESPONSIVE BREAKPOINTS
   ═══════════════════════════════════════════════════════════════ */
@media (max-width: 768px) {
    :root { --header-h: 64px; }
    .page-body { padding: 28px 18px 56px; }
    .card-header, .card-body { padding: 18px 20px; }
    .card-footer { padding: 14px 20px; }
    .stats-strip { gap: 10px; }
    .stat-item { padding: 16px 12px; }
    .info-grid { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 480px) {
    .info-grid { grid-template-columns: 1fr; }
    .stats-strip { grid-template-columns: 1fr; }
    .hero-actions { flex-direction: column; }
    .hero-actions .btn { width: 100%; }
    table { font-size: 0.82rem; }
    thead th, tbody td { padding: 10px 12px; }
}

/* Reduce motion preferences */
@media (prefers-reduced-motion: reduce) {
    *, *::before, *::after {
        animation-duration: 0.01ms !important;
        transition-duration: 0.01ms !important;
        scroll-behavior: auto !important;
    }
}